Terms and Conditions
Cancellations, Refunds, Bookings and Check-In
& Check-Out Policy
For cancellations made after 2pm of the 72-hour period - No
Refund will be given.
If your cancellation is urgent (within 24 hours), please contact
us directly by phone on 07-3470931 or come in and see us
personally. (Refunds can be given at Manager's discretion).
The Backyard Inn will not be liable for any booking refunds if a
guest wishes to cancel due to their own decision after checking
The guest's credit card will be charged for the full amount of
the booking (changes can be made at Manager's discretion).
Check in, Check out:
Check in time is 2pm, any guest that wishes to check in prior to
2pm will need to give The Backyard Inn sufficient notice (at least
24 hours prior to arrival).
Check out time is 10am, any guest that wishes to check out after
10am needs to give sufficient notice. Late checkout may incur a
charge if no notice is given.
Right to Decline Stay:
We have the right to decline any overnight stay to a guest that
we do not feel comfortable to check in. We are happy to
assist with alternative accommodation for that night.
Long Term Stay:
We do not allow long term stays for the guests. Guests cannot
stay onsite for more than a week.
Sighting of ID's Upon Check-In:
Upon check-in, we will require guests to provide any form of
identification. This can be your Passport, Driver's License or any
form of photo ID. This is a standard security procedure.
Charging of Credit Cards Prior to Arrival:
We require full payment prior to arrival for every reservation.
We will charge all reservations on the morning of the check-in
There is a 2.8% surcharge for credit card payments.
If the credit card declines, we will contact the guest for any
alternative mode of payment. If no other arrangements can be made,
we will cancel the reservation.
If a guest wishes to use a different form of payment, The
Backyard Inn should be given sufficient notice (at least 24-hour
prior to arrival). Changes can be made or accepted at Manager's
THANK YOU FOR YOUR
COOPERATION AND UNDERSTANDING!